2026-10-06T12:36:23Z https://api.figshare.com/v2/oai

oai:figshare.com:article/34022495 2026-09-29T09:56:45Z category_21 category_45 category_734 category_106 portal_87 item_type_6 month_year_09_2026

Internal communication and employee happiness: exploring engagement and gender differences in the workplace Orlando Josúe Martínez-Arvizu (25136396) Luis Bayardo Tobar-Pasántez (25136399) Mario Alberto Salazar-Altamirano (25136402) Rafael Ravina-Ripoll (25136405) Biotechnology Sociology Biological Sciences not elsewhere classified Science Policy Internal communication work engagement happiness at work gender differences organisational well-being job Demands-Resources model Business, Management and Accounting Gender Studies – Soc Sci Gender Studies Organizational Communication Work & Organizational Psychology <p>This study analyses the relationships among perceived internal communication effectiveness, work engagement, and happiness at work, incorporating gender through a multigroup structural model. A quantitative, non-experimental, cross-sectional design was used with 375 economically active employees from Mexico, Spain, Colombia, Ecuador, and the United States. Covariance-based structural equation modelling (CB-SEM) was conducted in Jamovi, including confirmatory factor analysis, mediation testing, measurement invariance, and multigroup analysis. Results show that perceived internal communication effectiveness is positively and significantly associated with both work engagement and happiness at work, while work engagement is positively associated with happiness at work. The significant indirect association through work engagement, together with the significant direct association, is consistent with a partial-mediation pattern under model-based inference. Although some subgroup-specific effects were significant only among men, formal coefficient comparisons showed no statistically significant differences between women and men; therefore, these gender patterns are descriptive rather than evidence of structural moderation. The findings extend the Job Demands–Resources perspective by positioning perceived internal communication effectiveness as a relevant communicational resource associated with employee motivation and well-being, highlighting the value of inclusive and flexible communication strategies in digitally mediated workplaces.</p> 2026-09-29T09:56:45Z Text Journal contribution 10.6084/m9.figshare.34022495.v1 https://figshare.com/articles/journal_contribution/Internal_communication_and_employee_happiness_exploring_engagement_and_gender_differences_in_the_workplace/34022495 CC BY 4.0