2026-10-09T07:45:01Z https://api.figshare.com/v2/oai

oai:figshare.com:article/34018164 2026-09-28T18:19:01Z category_25462 category_25432 category_25429 item_type_6 month_year_09_2026

DIGITAL LOGISTICS AND SUPPLY CHAIN MANAGEMENT: LEVERAGING TECHNOLOGY FOR EFFICIENT SERVICE DELIVERY AND NATIONAL COMPETITIVENESS John Iwara Muze (25122627) Marketing not elsewhere classified Industrial marketing Consumer-oriented product or service development Digital logistics, Technology adoption, Supply chain management, Innovation Competitiveness, Service delivery <p dir="ltr">The rapid digital transformation across industries has positioned logistics and supply chain management (SCM) at the center of technological innovation. This paper investigates the role of digital logistics in enhancing service delivery and fostering national competitiveness. It examines how emerging technologies—such as artificial intelligence (AI), blockchain, the Internet of Things (IoT), big data analytics, and autonomous transportation—are revolutionizing supply chain operations in developing contexts. The study argues that digital logistics not only improves efficiency through real-time tracking, predictive maintenance, and demand forecasting but also reduces costs and strengthens customer satisfaction. Furthermore, it highlights how the adoption of smart logistics ecosystems can help nations integrate into global value chains and improve their logistics performance index rankings. Particular emphasis is placed on the challenges of digital adoption in low-resource settings, including infrastructural limitations, cybersecurity threats, and skills gaps. The paper concludes by presenting a roadmap for policymakers and industry stakeholders to harness digital logistics as a strategic tool for achieving efficiency, sustainability, and competitiveness at both firm and national levels. Keywords: Digital logistics, Technology adoption, Supply chain management, Innovation Competitiveness, Service delivery</p> 2026-09-28T18:19:01Z Text Journal contribution 10.6084/m9.figshare.34018164.v1 https://figshare.com/articles/journal_contribution/DIGITAL_LOGISTICS_AND_SUPPLY_CHAIN_MANAGEMENT_LEVERAGING_TECHNOLOGY_FOR_EFFICIENT_SERVICE_DELIVERY_AND_NATIONAL_COMPETITIVENESS/34018164 CC BY 4.0