2026-10-14T13:37:30Z https://api.figshare.com/v2/oai

oai:figshare.com:article/32908921 2026-10-01T07:25:10Z category_915 category_7 category_13 category_24 category_45 category_46 category_64 category_132 portal_87 item_type_3 month_year_10_2026

Facilitating Business Process Outsourcing by Modularizing IT and Business Processes Andreas Reitz (12987066) Daniel Beimborn (24345154) Physical Sciences not elsewhere classified Medicine Genetics Evolutionary Biology Sociology Immunology Cancer Infectious Diseases BPO outsourcing modularity PLSc-SEM business process <p>Modern businesses are undergoing transformative processes, positioning themselves to leverage specialized skills and capabilities from external markets. To harness the full potential of this transformation, they are increasingly breaking down and dispersing their value chains. Business process outsourcing (BPO) allows organizations to restructure their operational processes and selectively source specific parts of those. This study attempts to determine whether and how the modularity of the process organization (i.e., the business processes and IT parts of the enterprise architecture) influences the intention to outsource (parts of) business processes. Using data from the financial services sector and PLSc-SEM, we show that modularity influences the perception of benefits, risks, and the business process outsourcing intention.</p> 2026-10-01T07:25:10Z Dataset Dataset 10.6084/m9.figshare.32908921.v2 https://figshare.com/articles/dataset/Facilitating_Business_Process_Outsourcing_by_Modularizing_IT_and_Business_Processes/32908921 CC BY 4.0